Guest engagement

Win repeat bookings with our customisable guest engagement module

Guest Engagement2019-01-16T16:00:30+00:00

Automatically send up to four expertly designed, branded emails before and after all guest stays to ensure you maximise up-selling and marketing opportunities.

Each email can be easily tailored with bespoke booking-specific messages to create a personal touch for each guest. The emails are your chance to tempt guests with additional services ahead of their stay and offer incentives and special deals on repeat bookings after their departure.

  • Professionally designed branded emails – Templates can be created with your hotel branding, colours and images.

  • Personalisation tools – Emails can be easily tailored by staff with booking-specific information so guests get that personal touch.

  • Set and forget – Confirmation, pre-arrival, check out and bring back emails automatically scheduled for every booking.

  • Fully responsive emails – The email templates are designed so they look great on a mobile phone or tablet.

  • Promote direct return visits – Offer guests incentives to return with a direct booking, saving costly commission fees.

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