The Eden Hotel Collection comprises of seven distinctive hotels in stunning locations, offering the highest standards of service and attention to detail.Ranging in size from sixteen rooms to forty five, the hotels also incorporate restaurants, bars and conference rooms into their complex operations.In order to be effective, not only do the Eden Hotel Collection’s hotel management and booking systems have to be flexible but also tailored to the unique needs of each individual hotel.Helping each hotel run like clockwork, the Hotel Executive software takes care of enquiries, reservations, guest information, tasks, billing and much, much more.Mark Chambers, Managing Director of the Eden Hotel Collection, describes the benefits of the system:“To put it simply – it works. Unlike some systems, Hotel Executive is very easy to deal with but also extremely powerful, with all the features we need.
For example, it’s great for management reports and planning, providing both historical data and forecast data.”
Exec-LiveLinX – Avon Data’s powerful channel management interface links each hotel’s rates and availability from their hotel property management software to online travel agencies such as Booking.com, Laterooms and Expedia. Mark comments on the value of Exec-LiveLinX:
“It’s extremely easy to manage all of our room rates, special offers and availability with LiveLinX. All we do is update the information in Hotel Executive and it goes straight to all our online sales channels.”
Linking directly to Hotel Executive, the user friendly EPOS system, Banquet, streamlines ordering, billing and stock control for bars and restaurants. Having had Banquet EPOS installed into several Eden Collection hotels, Mark has seen the positive outcomes that come with integrating PMS with EPOS:
“We have equipped several of our hotels with the Banquet system and, as anticipated, we’re extremely pleased with the results.”